Service

1. Does your assistant superintendent for business or business manager spend more than 3 to 5 percent of their time on minor transportation issues?

Yes   No

2. Are there any recurring transportation-related problems that your administration has to deal with frequently?

Yes   No

3. Do you measure administrator, driver, parent, and/or student satisfaction with your transportation program?

Yes   No

Safety & Training

4. Does your transportation department have a preventive maintenance program based on number of miles operated and regularly scheduled intervals?

Yes   No

5. Are you confident that all accidents, no matter how minor, are reported and investigated thoroughly, and corrective measures are taken to avoid recurrence?

Yes   No

6. Does your transportation department have a thorough driver training program for new and existing drivers, including behind-the-wheel training, classroom time, performance appraisals, and drug and alcohol testing?

Yes   No

7. Do you track accident frequency to determine if your accident rate is higher than the state and national average?

Yes   No

8. Do your on-site administrators, teachers, and other teaching personnel ever have to drive a bus because of a driver shortage?

Yes   No

Risk Management

9. Are you experiencing questionable work-related insurance claims from your transportation department?

Yes   No

Capital

10. Are more than 10 percent of the route buses in your fleet 10 years or older?

Yes   No

Cost & Efficiency

11. Is your driver to administrative staff ratio greater than 10 to 1?

Yes   No

12. Are your drivers' hourly wages much higher or lower than the market rate for the same or similar work in your area?

Yes   No

13. Do you have a driver pay scale in place that measures and controls labor in term of hours instead of length of routes?

Yes   No

14. Are you maximizing state reimbursement through accurate documentation, frequent re-evaluation of routing, and accurate student counts?

Yes   No

15. Do you keep a record of actual miles and hours operated?

Yes   No

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