Our training covers the logistics of student transportation and also focuses on behavior management and reasons behind the behavior. In the classroom portion of our special needs curriculum, drivers and monitors learn about all aspects of special needs transportation, including: types of special needs, lifts and mobility devices, securement, balancing needs, emergency evacuations, transportation challenges and legislation.
Hands-on experience is a key part of our training; it includes: ambulatory loading, securement and unloading, securing student equipment, wheelchair loading, securement and unloading, and emergency evacuation. In one activity, each trainee sits in a wheelchair while it is put on the lift and transported. Exercises such as these help drivers to put themselves in the place of the children they support, experiencing the world from the perspective of a student with special needs.
We view transportation as an important part of each special needs student’s educational program, learning about each student’s particular needs helps us to provide service at the highest levels of safety and quality. We customize additional training according to each school district’s unique protocols, which can range from working with parents, school personnel, nurses/medical professionals, equipment vendors, to participating in IEP meetings. Additional classes on working with visually impaired, deaf, autistic and wheelchair-bound students are available as required by student needs.
Our drivers and monitors receive ongoing training during monthly safety meetings held during the school year and as needed, e.g., if a new special needs student is added to a route.